Privacy Policy
The Short Version
- We collect only what you give us on the pre-registration form, to tell you first when tables and the line-up for The Greenhouse Summer are released.
- We only contact you because you ticked the consent box, and every message lets you opt out.
- We never sell or rent your information.
- You can ask to see, correct or delete your information at any time.
1. Who We Are
The Greenhouse, 6 Gwen Lane & Fredman Drive, Sandton, part of the Monseca Group (“we”, “us”), is the responsible party for your personal information under the Protection of Personal Information Act 4 of 2013 (POPIA).
WOM Agency builds and runs this pre-registration website for us and acts as our operator: it processes your information only on our instructions and keeps it secure and confidential.
Privacy questions and requests: privacy@ghsummer.co.za
2. What We Collect
| Information | Why we need it |
|---|---|
| First name and surname (surname optional) | To address you properly. |
| Email address | To send you table access, line-up news and Greenhouse updates. |
| WhatsApp number (optional) | To send you the same updates on WhatsApp. |
| Group size and how you’re coming through (entry or table), both optional | To plan tables and capacity for each night, and to make sure table offers reach the right people. |
| How you found us (the link you arrived on) and a personal referral code | To see which channels work and to count friends who pre-register through your link. |
| Date and time of your pre-registration and your consent | To keep a record of your consent, as POPIA requires. |
We do not ask for your ID number, banking details or any special personal information.
3. How We Use Your Information
- To tell you first when tables and the line-up for The Greenhouse Summer (10 to 19 December 2026) are released.
- To send you Greenhouse news, line-up drops and table offers by email and WhatsApp (direct marketing). We do this only with your consent, which you give by ticking the box on the form.
- To show you how many friends have pre-registered through your personal link.
- To understand demand (for example, how many groups want tables) so we can plan each night.
Our lawful basis is your consent (POPIA section 11(1)(a)) and, for direct marketing, section 69. You can withdraw your consent at any time (see section 7). Withdrawing does not affect anything we did lawfully before you withdrew.
4. Who We Share It With
We do not sell, rent or trade your personal information. We share it only with service providers who help us run the pre-registration, each bound to protect it:
- WOM Agency: builds and manages the pre-registration and communications on our behalf.
- Supabase: secure database hosting, where your pre-registration is stored.
- Netlify: website hosting.
- Google Workspace: a private, access-controlled spreadsheet our team uses to manage pre-registrations and plan tables.
- Our booking and messaging providers, when we send table access to you.
We may also disclose information where the law requires it.
5. Information Stored Outside South Africa
Our database (Supabase) is hosted in the United Kingdom, our website host (Netlify) serves this site from data centres worldwide, and our team spreadsheet is held in Google Workspace, which stores data outside South Africa. We only use providers who are subject to data-protection laws or binding agreements that give a level of protection substantially similar to POPIA, as section 72 requires. By pre-registering, you also consent to this transfer.
6. How We Keep It Safe
- All traffic to this site is encrypted (HTTPS).
- The public website can only submit a pre-registration. It cannot read, change or list anyone’s information.
- Access to pre-registration data is restricted to a small number of authorised people and protected by a password.
If we ever have reason to believe your information has been accessed by an unauthorised person, we will notify you and the Information Regulator as POPIA section 22 requires.
7. Your Rights
Under POPIA you have the right to:
- Know whether we hold your personal information and get a copy of it.
- Correct information that is wrong or out of date.
- Delete your information.
- Object to us using it, and withdraw your consent to marketing at any time.
- Complain to the Information Regulator (inforegulator.org.za).
To unsubscribe, use the opt-out link in any email, reply STOP to any WhatsApp message, or email privacy@ghsummer.co.za. For any other request, email us from the address you pre-registered with so we can confirm it’s you. We will respond within 30 days.
8. How Long We Keep It
We keep your pre-registration until 31 December 2027 so we can run The Greenhouse Summer and send you Greenhouse news, unless you ask us to delete it sooner or withdraw your consent, in which case we remove it from our marketing lists straight away. After that we delete it or anonymise it. A record of your opt-out may be kept so we don’t contact you again.
9. Your Device
We don’t use cookies or advertising trackers on this page. To understand how the page performs, we count anonymous events (a visit, starting the form, sharing your link) together with the type of device and app used. These counts contain no name, contact detail, IP address or identifier. Your browser stores your first name and personal referral code on your own device so it can show your crew link when you come back. You can clear this at any time by clearing your browser’s site data.
To stop misuse, our database briefly records the IP address a submission came from and deletes that record within two days.
10. Changes
If we change this policy, we’ll update the date at the top of this page. If a change materially affects how we use your information, we’ll tell you before it applies.